IBM-北京招聘-HR Case Manager (Employee Relationship)
来源: 原创
HR Case Manager
Job description
Within the IBM Employee Relations organization, there is a specialist team of Human Resources Case Managers. The Case Management and Appeals (CM&A) team in IBM has responsibility to:- Establish and provide globally consistent case management practices for complex employee relations cases, concerns, appeals and grievances, and misconduct violations. - Understand and mitigate employee relations trends and/or pervasive concerns. Undertake end to end management of complex employee relations cases, including Open Door Appeals (IBMs Grievance Process) complex performance management issues, complex behavior management issues and disciplinary actions. As a case manager need to take a leadership role in engaging relevant IBM parties, including Security, Legal, Medical and other stakeholders to work on the effective resolution of employee situations. Develop strong relationships within the GDC/GCG HR team.Work closely with the Employee and Labor Relations team Provide advice and counsel to HR Partners and line managers regarding the application of policy and procedure from an historical, cross-business, and country perspective. Apply local legislation and regulations to case management and resolution.Execute appropriate investigation techniques, and use good judgement and balanced consideration of all available facts and information to determine outcome. Work in collaboration with global case managers on special projects or other common team objectives.
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