Polycom招聘资深HRBP、IT支持各一名

资深HRBP，需要IT的HR从业经验丰富，英文好，全面支持研发团队。

IT支持，需要相关网管经验，英文较好。

职位名称:   Senior Desktop Support Specialist t"}"xHl\ 
工作地点：北京mHy|,F 
工作年限：6年以上hTf%Np / 
最低学历：本科*Ax^3d*  
职位分类： Supporting Function]o%zg
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Polycom fosters a fast-paced, dynamic workplace that is fired by creativity and innovation and driven by a collective desire to bring people face to face to collaborate and work better together. We know that good ideas can come from anywhere in the company and from any employee. That’s one reason Polycom, Inc. (Nasdaq: PLCM) is a global leader in unified communications (UC) solutions with industry-leading telepresence, video, voice, and infrastructure solutions built on open standards. It’s also why Polycom powers smarter conversations, transforming lives and businesses worldwide.f;2K\L;A 
With revenues of $1.2 Billion for 2010, 3,226 employees around the globe, and a debt free balance sheet, Polycom has over 600 patents issued or pending, and leads a market expected to grow to nearly 4.1 billion by 2015. In fact, Polycom is the sole provider of integrated, end-to-end unified collaboration solutions. Working together, Polycom employees are achieving astonishing success.

Job Description:g,B>~}V 

• Provide technical (desktop/laptop/server) support to local end users as well as remote support to all Polycom employees while meeting established SLA guidelines
• Works independently and with the team to deploy software / hardware, services and tools as well as resolve complex technical issues as required to meet customer commitments.
• Works independently and with the team to find the best solution to issues, identifying and sharing ways to streamline and automate technical process
• Shares knowledge with team members in a well-documented and organized manner
• Actively seeks to better own technical knowledge thru training, technical whitepapers, professional organizations, etc.

Qualifications:baTqSD9 

• 6+ years of experience in internal customer facing technical support
• 4+ years of experience with Microsoft Windows Desktop platforms, strong understanding of other mainstream Operating Systems such as Apple OS X or Linux varieties a plus
• Strong knowledge of Windows OS’s and customer applications such as Office 2003/2007 Good understanding of enterprise business tools and applications
• Strong working knowledge of systems to streamline delivery of IT systems or reliability; experience with client fleet management tools such as LANDesk, Altiris, SCCM; the position requires the ability to build application packages, manage automation processes and have excellent understand of Visual Basic scripting
• 2+ years of experience with Active Directory, able to navigate and perform base functions required to manage end users in a Microsoft Active Directory environment.
• 2+ years of experience with enterprise Anti-virus software from both a back end management and client side perspective (McAfee preferred)
• Strong understanding of VOIP telephony technology
• Experience with A/V (particularly video-conferencing) a strong preference, proficiency with Polycom products a plus
• Good working knowledge of network troubleshooting
• Proven ability to execute on assigned tasks and provide project feedback from working knowledge of environment.
• Proven ability to multitask with strong analytical problem solving skills and demonstrated excellent attention to detail.
• Excellent interpersonal, verbal, and written communication skills in Mandarin; very good written and verbal skills in English
• Proven ability to effectively communicate and solve issues through a combination of email, phone, and remote desktop.
• Collaborative team player with a positive 'can-do' attitude.
• Must be able to lift moderately heavy equipment (50+ lbs) and be able to work legally in the U.S.

具体要求请看http://jobs.zhaopin.com/beijing/SENIOR+DESKTOP+SUPPO_120028860250674.htm

简历请发送到vicky.weim@gmail.com